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    Frequently asked questions

    How The Prices Are So Low?

    All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so. Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.

    Do you provide technical support?

    Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

    Not offering support is the way in which we are able to offer the products at the discounted price.

    Do you provide updates to the items?

    Yes. As soon as we get notified about an update, we go and download it from the author and update it on the site.

    Support:

    Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

    Are the products on the website original?

    All products offered on the website have been officially purchased and downloaded directly from the developers.. We do not sell any products downloaded from third-party resources.

    Why Are These Items Asking Me For A License Key?

    Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.